Shipping and Delivery
RUNSOX works with CTT Correios de Portugal and InPost, a leading parcel delivery company specializing in non-domiciliary deliveries, ensuring quality service, fast deliveries*, shipping insurance, reduced costs, and parcel tracking from origin to destination.
The standard Registered Mail service consists of home delivery with placement in the mailbox (parcels up to 100g) or hand delivery (over 100g) or eventual collection at a post office, in case delivery to the destination address is impossible.
The service standard InPost involves sending the order to a Pack Point or Locker near the customer's address. This service is available in mainland Portugal, Spain, Italy, France, Germany, Belgium, the Netherlands, Austria, and Luxembourg.
Shipping costs vary depending on weight, volume, delivery location, and destination country. Prices shown include VAT.
| Mainland Portugal, Azores and Madeira | |
| Orders up to 17.49€ | 3.75€ |
| For orders from 17.50€ to 59.99€ | 4.75€ |
| Orders exceeding 60€ | FREE |
| Deliveries at the RUNSOX store | FREE |
*Delivery within 24 to 48 hours is normally guaranteed for orders placed and paid for by 2 PM, for all products in stock and CTT deliveries in mainland Portugal. Specifically for Madeira and the Azores, the standard delivery time is 2 to 5 business days. With InPost service, delivery is normally provided within 2 to 3 business days. The international delivery standard is 3 to 5 working days within Europe and 5 to 15 working days for destinations outside Europe.
Like most stores, RUNSOX works with its own inventory as well as the inventory of the respective brands, which is usually made available within 24 to 72 hours.
| Europe | Rest of the World | |
| Orders up to 99g | 7.45€ | 8.80€ |
| Orders 100g to 249g | 8.45€ | 12.10€ |
| Orders of 250 g 499 g | 11.45€ | 17.20€ |
| Orders of 500 g 999 g | 16.95€ | 30.00€ |
| Orders of 1kg and 2kg | 25.00€ | 45.00€ |
The standard service used for international shipments is International Registered Mail, which includes tracking , priority handling, individual monitoring, and proof of shipment.